Citizen Charter

Sr. No.	Certificate	Documents Required	Time Period	Department/Section	Escalation Officer
1	Academic Certificate	Students Application	Within a Week	Academic Section (Mr. S. W. Belsare, Associate Professor)	Associate Dean, COFS, Nagpur
2	Bonafide Certificate	Students Application	Within a Week	Academic Section (Mr. S. W. Belsare, Associate Professor)	Associate Dean, COFS, Nagpur
3	College Leaving Certificate	Students Application & Fee Receipt	Within a Week	Academic Section (Mr. S. W. Belsare, Associate Professor)	Associate Dean, COFS, Nagpur
4	Attempt Certificate	Students Application	Within a Week	Academic Section (Mr. S. W. Belsare, Associate Professor)	Associate Dean, COFS, Nagpur
5	Character Certificate	Students Application	Within a Week	Academic Section (Mr. S. W. Belsare, Associate Professor)	Associate Dean, COFS, Nagpur
6	Experience Certificate for Employee	Employee’s Application	Within a week	Establishment Section (Mr. N. V. Kuralkar, Assistant Registrar)	Associate Dean, COFS, Nagpur
7	No Objection Certificate for Employee	Employee’s Application	Within a week	Establishment Section (Mr. N. V. Kuralkar, Assistant Registrar)	Associate Dean, COFS, Nagpur
8	Address Proof Certificate for Employee	Employee’s Application	Within a week	Establishment Section (Mr. N. V. Kuralkar, Assistant Registrar)	Associate Dean, COFS, Nagpur
9	Appointment & Joining Letter for Employee	Employee’s Application	Within a week	Establishment Section (Mr. N. V. Kuralkar, Assistant Registrar)	Associate Dean, COFS, Nagpur
10	Relieving Certificate	Employee’s Application	Within a week	Establishment Section (Mr. N. V. Kuralkar, Assistant Registrar)	Associate Dean, COFS, Nagpur
11	Medical Reimbursement	Employee’s Application in Prescribed Format	Within a week	Account Section (Mr. N. V. Kuralkar, Assistant Registrar)	Associate Dean, COFS, Nagpur
12	Salary Certificate	Employee’s Application	Within a week	Account Section (Mr. N. V. Kuralkar, Assistant Registrar)	Associate Dean, COFS, Nagpur

Complaint Handling Mechanism (CHM)

Sr. No.	Particulars	Description
1	Where to lodge a complaint	Inward Section
2	Acknowledge of the complaint	Inward Section
3	Time for the resolution of the Complaint	Depends on nature of the complaint
4	Escalation of Complaints	Appropriate action will be taken
5	Time for resolution of the complaint after Escalation	Depends on nature of the complaint
6	Name & Contact Details of Grievance Redressed Officer	Mr. S. W. Belsare, Associate Professor

Right to Information (RTI)

Sr. No.	Particulars	Description
1	Where to lodge a complaint	Inward Section
2	Acknowledge of the complaint	Inward Section
3	Time for the resolution of the Complaint	Within 30 days
4	Escalation of Complaints	Within 30 days to the appellate Officer
5	Time for resolution of the complaint after Escalation	Within 30 days
6	Name & Contact Details of RTI Officer	Dr. S. B. Gore, Professor, COFS, Nagpur

Students Welfare

Sr. No.	Particulars	Description
1	Assistant Director Students Welfare	Dr. J. G. K. Pathan, Associate Professor, COFS, Nagpur.

SERVICES OFFERED

Sr. No.	Particulars	Concerned Department	Concerned Officials
1	Water and Soil Testing	Aquatic Environment Management	Dr. J. G. K. Pathan, Associate Professor Mr. S. W. Belsare, Associate Professor
2	Technical Guidance on Fish Farming	Aquaculture	Dr. S. S. Belsare, Professor Mr. S. T. Shelke, Associate Professor
3	Training Programs for Fish Farming	Fishery Extension, Economics & Statistics	Dr. P. A. Telvekar, Professor Dr. R. H. Rathod, Associate Professor
4	Practical Guidance on Fish Processing & Value Added Fish Products	Fish Processing Technology	Mr. S. A. Joshi, Associate Professor Mr. S. S. Relekar, Associate Professor
5	Technical Guidance on Fish Health & Disease Management	Aquatic Animal Health Management	Dr. Arambam Ashwini Devi, Guest Lecturer
6	Technical Guidance on Fishing Nets and Boats	Fisheries Engineering	Dr. S. B. Gore, Professor
7	Fish Identification	Fisheries Resource Management	Mr. U. A. Suryawanshi, Assistant Professor